Case Study: Symphony achieves secure, scalable global enterprise collaboration with Google Cloud Platform

Symphony Transforming enterprise collaboration

Symphony is a cloud-based, end-to-end encrypted messaging and collaboration platform used by hundreds of financial and professional services firms to share documents, run meetings, and automate workflows. Facing legacy platforms that lack enterprise-grade security, open APIs, global performance, and regulatory compliance, Symphony needed a scalable, secure infrastructure to deliver low-latency collaboration worldwide while enabling innovation.

Symphony shifted to a multi-cloud strategy that includes Google Cloud Platform—running on Compute Engine with Cloud Load Balancing, Cloud Pub/Sub, and Cloud Bigtable, and leveraging Google ML APIs (Translation, Natural Language, Dialogflow) for bots and automation. The move expanded Symphony’s global footprint and performance, reduced costs (25% lower for its messaging component), accelerated R&D, and enabled new machine-learning workflows while meeting data‑sovereignty and compliance needs.

Symphony

Derek DiPerna

Head of Sales