Case Study: Solera Holdings achieves faster, more accurate touchless claims processing with Google Cloud Platform

Solera Holdings Automating the claims workflow for drivers, insurers, and technicians

Solera Holdings, a global leader in insurance and automotive data, needed a better way to automate its collision claims workflow and reduce the time and effort involved in damage estimation. The company chose Google Cloud Platform, using its AI and machine learning services to build Qapter, a touchless claims solution for drivers, insurers, and repair technicians.

Google Cloud Platform helped Solera implement Qapter with tools like Google Kubernetes Engine, TensorFlow, Cloud Vision, Cloud GPUs, and TPU-based processing to identify damage, extract vehicle data, and generate repair estimates from photos. The result was a faster, more scalable claims process that could auto-authorize 50% of damage claims and cut estimating costs by nearly half, while reducing human interaction and getting vehicles back on the road sooner.

Solera Holdings

Marcos Malzone

VP Product Management