Case Study: SmartDaily achieves faster, more secure smart community services with Looker

SmartDaily - Customer Case Study

SmartDaily, a one-stop smart community service platform in Taiwan, needed a more reliable and secure way to run its growing services after its on-premises environment struggled with outages, hardware errors, and limited computing power. To improve service quality and data security, SmartDaily turned to Looker as part of its Google Cloud-based analytics and modernization efforts, alongside BigQuery and other cloud tools.

Looker helped SmartDaily centralize and better use its data, enabling faster analytics, predictive customer service, and improved operational visibility. With Looker and Google Cloud, SmartDaily boosted analytics efficiency, improved service quality with AI, and supported a platform serving nearly 9,000 communities and more than a million families.

SmartDaily

Nathan Chang

R&D Director