Case Study: Schmidt Groupe achieves greater omnichannel visibility and data control with Looker

Schmidt Groupe Supporting omnichannel development with new data repositories

Schmidt Groupe, one of France’s largest manufacturers of bespoke home living solutions, wanted to modernize its retail IT and better connect the customer journey across ecommerce and showrooms. To support this omnichannel shift, it worked with Looker-related Google Cloud capabilities mentioned in the case context, alongside Apigee and BigQuery, to replace legacy point-to-point integrations with a more API-driven, data-centric approach.

Looker is referenced as part of Schmidt Groupe’s future dataviz ambitions, while the implemented solution centered on BigQuery as the central data repository and Apigee for API management, delivered with CGI. The result was smoother integration, better visibility into services and data flows, centralized consumer orders data, and improved analytics on key corporate data; Schmidt Groupe also reported being able to identify application issues more easily and standardize development practices across the group.

Schmidt Groupe

Virginie Parent

IT Manager