Case Study: Tiki achieves faster scaling, higher reliability, and 98% on-time orders with Looker

Scaling dynamically with Google Cloud to serve customers on the busiest days

Tiki, Vietnam’s trusted ecommerce platform with more than 10 million products, needed a way to scale rapidly, improve security, and stay highly available during huge traffic spikes and flash sales. The company turned to Looker as part of its broader Google Cloud analytics and cloud modernization efforts to help support its fast-growing commerce operations and end-to-end supply chain.

Looker helped Tiki gain better visibility and scalability across its data and operations as the company migrated and modernized on cloud infrastructure. With Google Cloud and its analytics stack, Tiki completed a major migration in just 24 days, boosted primary API performance by 30%, and handled traffic surges up to 10x while delivering 98% of orders on time during peak demand.

Tiki

Hoa Nguyen Manh

Director of Architecture