Case Study: ReachFive achieves 99.99% SaaS availability with Google Cloud Platform

ReachFive Earning the trust of online retailers with the high availability they need

ReachFive, a France-based CIAM SaaS provider for online retail, needed a cloud platform that could reliably support 24/7 global authentication while meeting its 99.99% availability SLA. After outages with its previous provider, ReachFive turned to Google Cloud Platform to keep customer accounts, shopping baskets, and sensitive data secure and continuously accessible.

Using Google Cloud Platform, ReachFive implemented two-zone backup, managed services like Memorystore and BigQuery ML, and stronger security controls including Cloud Load Balancing and Cloud Armor. The result was zero infrastructure downtime for two years and 100% availability reported since migration, while helping ReachFive support more than 65 million customer profiles for 50 brands worldwide.

ReachFive

Guillaume Partenet

Product Director