Case Study: Quantum Metric achieves faster analytics and revenue growth with Looker

Quantum Metric Recovering lost revenue with digital experience analytics

Quantum Metric, an experience analytics company, needed a scalable, secure way to analyze huge volumes of user behavior data and help enterprise customers understand why online conversions were failing. Using Looker alongside Google Cloud, Quantum Metric set out to deliver faster insights into customer friction points and improve digital experiences at scale.

Looker helped Quantum Metric deliver near-instant analytics and actionable reporting from massive datasets, enabling its customers to identify issues like broken checkout flows and poor navigation faster. The result was measurable business impact: customers reclaimed an average of 15% of lost revenue, deals closed up to 3x faster, Quantum Metric’s business grew by 50%, and cloud hosting costs fell by about 50%.

Quantum Metric

Mario Ciabarra

Founder & CEO