Case Study: Prefeitura do Recife achieves more proactive public services with Google Cloud Platform

Prefeitura do Recife Innovating citizen support thanks to a unified registration platform

Prefeitura do Recife, the city government of Recife in Brazil, needed a more flexible way to unify scattered public-service databases and better support social programs, healthcare, and citizen welfare. To address this, it turned to Google Cloud Platform and its cloud-based Conecta Cidadão initiative, designed to streamline service delivery and identify residents’ needs more proactively.

Google Cloud Platform helped Prefeitura do Recife centralize data using tools like BigQuery, Cloud Storage, and Cloud Functions, creating a single source of truth with stronger security and easier scalability. The result was faster service development, more proactive citizen engagement, and measurable impact such as reaching over 14,000 people with Cartão do Idoso notifications, while also improving satisfaction and reducing the need for reactive public services.

Prefeitura do Recife

Rafael Figueiredo Bezerra

Executive Secretary