Case Study: MultiScale Health Networks improves real-time patient care and data security with Looker

Powerful systems to enhance patient care

MultiScale Health Networks is a healthcare innovator that needed a platform to process large volumes of daily EHR and health operations data securely while meeting strict HIPAA requirements. It turned to Looker as part of a Google Cloud-based solution to support real-time collaboration, patient data access, and operational visibility across its MultiScale Hive platform.

Looker helped enable secure, scalable analytics and data sharing for MultiScale Health Networks, with the solution anchored by cloud tools that protected patient data and improved performance. The impact included streaming EHR data in milliseconds instead of hours, a 26% year-to-date reduction in ED patients leaving without being seen, and a 33% reduction in length of stay, improving care quality and patient experience.

MultiScale Health Networks

Geoff O'Farrell

Senior Director, Technical Services Group