Case Study: Pitney Bowes reduces app development time from 18 months to 4 months with Google Cloud Platform

Pitney Bowes Transforming a Business and an Industry with APIs

Pitney Bowes is a global technology company that supports commerce for 90% of the Fortune 500, 200+ retailers and 1.5 million small businesses. Facing slow, repetitive back‑office integrations and a product development cycle that could take 18 months, the company needed a way to modernize legacy systems, speed partner onboarding, and expose its mailing, location intelligence and ecommerce capabilities more easily.

Pitney Bowes adopted APIs and Apigee Edge to create a common integration layer, transform legacy systems into modern APIs, and launch the Pitney Bowes Commerce Cloud. Using API monetization, shared flows and flow hooks to package and scale services, the company cut time‑to‑market to 4–5 months, digitized internal processes, enabled partners and developers to build quickly, and opened new cloud‑based revenue streams.

Pitney Bowes

James Fairweather

Senior Vice President of E-commerce and Technology