Case Study: MyDoc achieves 99.9% availability, 7x faster APIs and zero‑downtime releases with Google Cloud Platform

MyDoc Delivering highly available digital healthcare with Google Cloud Platform

MyDoc, founded in 2012 in Singapore, provides a clinician‑led digital healthcare platform for corporate employees offering consultations, prescriptions and screenings across APAC. As the business grew it struggled with outages, a monolithic architecture that required up to two hours of downtime for releases, limited scalability and inflexible cloud pricing, all while needing to meet strict clinical and regulatory requirements.

MyDoc migrated core services to Google Cloud Platform—moving to Compute Engine, containerizing apps, adopting a microservices architecture on Google Kubernetes Engine, and adding Stackdriver and Dialogflow—enabling regional replicas and rolling updates. The result: a sevenfold API speed increase, achievement of 99.9% availability, elimination of release downtime, more cost‑effective scaling, and successful insurer audits.

MyDoc

Mark Ridley

Chief Technology Officer