Case Study: MultiScale Health Networks achieves real‑time EHR streaming, improved ED outcomes, and HIPAA‑secure data with Google Cloud Platform

MultiScale Health Networks Powerful systems to enhance patient care

MultiScale Health Networks builds the Hive platform to enable secure, real-time clinician communication and operational use of EHR data. Faced with large daily data volumes and strict HIPAA/privacy requirements, MultiScale needed a scalable, secure platform that could process and protect patient information fast enough to influence care in real time.

By migrating to Google Cloud (using Cloud Bigtable, Cloud Storage, encryption and monitoring tools), MultiScale now streams EHR data in milliseconds, secures patient records to meet compliance needs, and reduces platform costs with on-demand pricing. Hive apps running on GCP improved care coordination—driving a 26% reduction in ED patients leaving without being seen and a 33% reduction in length of stay—while enabling machine learning initiatives to further lower readmissions.

MultiScale Health Networks

Stacey Kinkead

Chief Product and Operating Officer