Case Study: EchoStar achieves greater business agility and cost savings with Looker

Modernizing an infrastructure that keeps the world connected

EchoStar, a global provider of secure communication technologies, needed a way to make better use of decades of on-premises data while modernizing a rigid monolithic IT environment. As it looked to scale more efficiently and add AI/ML capabilities, EchoStar turned to Looker and Google Cloud tools to help improve customer insights, streamline operations, and support more flexible application delivery.

Looker’s analytics capabilities, alongside the broader Google Cloud stack, helped EchoStar surface usage patterns and make data more actionable for service teams and installers. The company reported stronger efficiency and measurable gains, including a 10x reduction in installer text entry, 3x more business agility, time to market cut from 3 months to a couple of weeks, release deployment time reduced from 7 days to under an hour, and significant cost savings from eliminating software licensing.

EchoStar

Mridul Malayanil

IT Sr. Director