Case Study: Mitsubishi Heavy Industries achieves digital transformation and improved customer lifetime value with Google Cloud Platform

Mitsubishi Heavy Industries constructs digital transformation with Looker

Mitsubishi Heavy Industries partnered with Google Cloud Platform, using Looker to advance its digital transformation and improve how it collects and uses IoT data from industrial machinery. The company’s challenge was moving beyond simple data recording to a broader system that could support customer engagement, business insights, and better understanding of machine operations.

Google Cloud Platform helped Mitsubishi Heavy Industries build an industrial machinery dashboard that gathers sensor data through PLCs and edge devices, then stores, processes, and visualizes it in Looker. The solution improved visibility into production quantity, speed, operating rates, and errors, while supporting faster customer feedback, streamlined inspections, and more data-driven decision-making.

Mitsubishi Heavy Industries

Kentaro Kawaguchi

Mitsubishi Heavy Industries