Case Study: Kao achieves faster, more connected ecommerce and supply chain operations with Google Cloud Platform

Kao Simplifying the business of beauty with APIs

Kao, a global beauty manufacturer and distributor, needed a better way to manage digital transformation across regions while simplifying interactions with its Japan-based corporate teams. Using Google Cloud Platform’s Apigee API Platform, Kao set out to improve ecommerce, supply chain coordination, and customer experience across B2B and B2C channels.

Google Cloud Platform implemented Apigee to standardize APIs, improve security, and connect ecommerce and ERP systems more effectively. The results included handling more than 100,000 API calls per day, reducing development time by 90% from 40 weeks to 4 weeks, and speeding integration through reusable APIs while improving visibility, agility, and customer satisfaction.

Kao

Kathleen Smith

Marketing Communications Manager, Jergens Skin Care