Case Study: Jucy achieves automated bookings and data-driven growth with Google Cloud and Looker

JUCY Driving the future of adventure road trips for global travelers in the cloud

Jucy, the travel and rental company, needed to recover from the pandemic while improving sales and bookings with a much smaller head office team. Using Looker-supported Google Cloud analytics, including BigQuery, Jucy set out to better understand customer self-service behavior and make faster, data-driven decisions.

Looker helped Jucy turn cloud data into actionable insights that optimized its customer self-service portal and branch marketing. The results were strong: more than 60% of customers now check in online before visiting a branch, improving efficiency and customer experience, while net promoter scores rose sharply after the portal launch.

Jucy

Dave Simmons

Head of Revenue