Case Study: IDEXX saves up to $500,000 annually and scales VetConnect PLUS for global veterinary access with Google Cloud Platform

IDEXX Laboratories Using big data to be the top dog in animal diagnostics

IDEXX Laboratories, a leading provider of veterinary diagnostics and software, needed a way to deliver fast, secure clinical decision support to veterinarians on any device while keeping time‑to‑market and costs under control. With rising pet healthcare expectations and spiky traffic patterns that peak Monday mornings, IDEXX required a scalable, reliable platform to serve test results, medical images, and communications across clinics and pet owners.

IDEXX built VetConnect PLUS on Google Cloud Platform using App Engine, Cloud Datastore, and Cloud Storage, enabling rapid mobile and desktop access, automatic scaling for traffic spikes, and secure data handling. The cloud solution supports more than 30 TB of data without a DBA, reduces IT overhead by up to $500,000 annually, improves customer experience and loyalty, and fuels ongoing product innovation and recurring revenue growth.

IDEXX

Jeffrey Dixon

Corporate Vice President and Chief Software Engineering Officer