Case Study: Gannett Media Corp. achieves real-time observability and always-on digital news delivery with Looker

Gannett, America’s largest newspaper publisher, improves observability with Google Cloud's operations suite

Gannett Media Corp., the largest U.S. newspaper company and publisher of USA Today, needed better observability across a highly distributed digital media environment. Its IT team was juggling more than 200 projects across cloud and on-premises systems, and its existing multi-vendor logging and monitoring setup was cumbersome, slow, and lacked the visibility needed to keep news sites always available. Gannett looked to Looker to help consolidate monitoring into a single cloud-native observability approach.

Looker helped Gannett implement a unified, cloud-native monitoring and analytics solution that improved real-time visibility into Pub/Sub queues, Kubernetes clusters, and network performance across Google Cloud, AWS, and on-premises infrastructure. The result was zero-latency metrics, faster issue detection, and better capacity planning during major traffic surges like the 2020 elections, when Gannett handled 64 million page views on election night and 85 million the next day with rock-solid performance.

Gannett Media Corp.

Erik Rogneby

Director of Platform Engineering