Case Study: Manipal Hospitals achieves improved patient care and nursing efficiency with Looker

Enhancing patient experience and nursing efficiency with ePharmacy and nurse handoff solutions

Manipal Hospitals, a leading healthcare provider in India, faced growing delays in its traditional pharmacy model and inefficiencies in nurse handoff, making it harder to deliver timely care at scale. To address these challenges, the hospital looked for a technology partner and chose Looker as part of a broader Google Cloud-based solution to improve access to medication and streamline care coordination.

Looker supported the implementation of data-driven and AI-powered solutions, including ePharmacy and an automated nurse handoff system that generates comprehensive patient handoff reports. The result was faster medication access, improved doctor-pharmacist collaboration, and more efficient nursing workflows, helping Manipal Hospitals enhance patient care and operational performance.

Manipal Hospitals

Karthik Rajagopal

Group Chief Operating Officer