Case Study: SeABank achieves faster, more scalable digital banking with Looker

Enhancing customer experiences in the cloud

SeABank, a Southeast Asia commercial joint stock bank, faced rapid traffic growth during the COVID-19 lockdowns that strained its legacy on-premise infrastructure and slowed its websites and applications. To address this, the bank worked with Looker and used Google Cloud services to move toward a hybrid cloud model while also improving mobile app experiences and strengthening security.

Looker helped SeABank leverage data and analytics capabilities such as BigQuery and Vertex AI to build more personalized customer features, while Google Cloud tools like Cloud Armor, Cloud Load Balancing, Anthos, GKE, and Apigee modernized and protected its applications. The result was faster access to websites and apps, easier scaling to demand, stronger threat detection, and improved operations, helping SeABank enhance digital banking performance and customer experience.

SeABank

Nguyen Thi Thu Huong

Deputy General Director and CFO