Case Study: Doctor On Demand achieves 3-minute access to local doctors and improved patient care with Google Cloud Platform

Doctor on Demand improving patient care

Doctor on Demand is a U.S. telemedicine provider offering on-demand and scheduled video visits with licensed doctors and mental-health professionals. Facing long in-person wait times and a regulatory need to connect patients with physicians licensed in the state where they are located, the company needed faster, location-aware ways to link patients to clinicians and nearby pharmacies.

By integrating Google Maps Platform for geolocation and pharmacy data, Doctor on Demand reliably determines a patient’s state, updates geolocation for over 65,000 pharmacies nightly, and delivers a consistent experience across desktop, iOS, and Android. The result: average wait times of three minutes or less to see a local doctor, improved compliance, better patient convenience, and measurable gains in care quality and business performance.

Doctor On Demand

Ed Bindl

Senior Software Engineer