Case Study: Aigens achieves rapid, scalable restaurant platform growth with Looker and Google Cloud

Delivering a powerful ordering and delivery platform for hotels and restaurants at scale

Aigens, a Hong Kong-based restaurant and hospitality platform serving more than 4,000 locations across 12 countries, needed a scalable way to support rapid growth, real-time ordering, and secure integrations for enterprise restaurant customers. As it expanded from kiosks to online ordering, Aigens relied on Looker/Google Cloud technologies to manage data and deployments while keeping infrastructure overhead low.

Looker was part of Aigens’s Google Cloud stack for analytics and reporting, helping the company centralize data and generate dashboards quickly from BigQuery. The solution enabled real-time features, faster deployments, and stronger DevOps performance, including microservice updates in under 60 seconds, canary rollback in under 10 seconds, and enterprise platform deployments in under 10 minutes; Aigens also reported saving thousands of engineering hours and storing terabytes of data at minimal cost.

Aigens

Peter Liu

Co-Founder