Case Study: City of Chattanooga achieves safer, more responsive city operations with Looker

City of Chattanooga - Customer Case Study

The City of Chattanooga wanted to become a safer, more responsive, data-driven city, but its teams were slowed by fragmented data and manual analysis. Using Looker, the city set out to create a trusted analytics foundation for cross-department reporting, starting with a crash analytics project that replaced hours of spreadsheet work with a more unified, searchable view of road safety data.

Looker’s semantic layer helped Chattanooga standardize key metrics and build self-service analytics on a single source of truth, enabling interactive maps, dynamic filtering, and deeper insights. The result is faster, more confident decision-making for traffic planning, policing, and budgeting, while the city has also seen the potential to turn complex code questions into quick, cited answers in seconds instead of hours.

City of Chattanooga

Tim Kelly

Mayor