Case Study: Chauffeur Privé achieves real-time, reliable multi-cloud operations with Looker

Chauffeur Privé Keeping Paris' premium car-ride platform rolling

Chauffeur Privé, now Kapten, is a French private-hire vehicle service with millions of customers and thousands of drivers, and it needed a fast, stable platform to calculate fares and update driver positions every 4 to 5 seconds. The company faced the challenge of keeping real-time requests accurate and reliable while operating in a multi-cloud environment. Looker is named as the vendor in this case study context, with the customer relying on Google Cloud tools for the underlying infrastructure.

To address this, Looker helped support a robust, multi-cloud setup built around cloud tools such as Google Compute Engine, Google Cloud SQL, Google Cloud Load Balancing, Google Groups, and Google Kubernetes Engine. The solution improved monitoring, simplified access management, and increased reliability and availability, allowing Chauffeur Privé to move faster with less administrative overhead. As a result, the team could focus on optimizing service rather than infrastructure maintenance, while maintaining driver updates every 4 to 5 seconds and preparing for international expansion.

Chauffeur Privé

Samuel Rossille

Chief Technology Officer