Case Study: BukuWarung achieves scalable data insights and reporting with Looker

BukuWarung Modernizing accounting for Indonesian MSMEs in the cloud

BukuWarung, an Indonesia-based fintech startup founded in 2019, is building a digital platform for the country’s 60 million MSMEs, starting with bookkeeping and digital payments. As it grew quickly, it needed a scalable way to analyze rising data volumes, support investor reporting, and track application performance while also meeting regulatory requirements.

Looker, alongside BigQuery and Firebase, helped BukuWarung create a standardized, self-serve analytics environment with dashboards and automated reporting. With Looker, BukuWarung’s analytics team now supports up to 500 team members without adding headcount, spends 30% less time on ad hoc requests, and has kept unexpected cost spikes below 15%, while also helping improve onboarding to a 90% target and grow payment volumes tenfold in a year.

BukuWarung

Alka Gupta

Director of Data, Marketing, Business Operations & People