Case Study: indigitall achieves scalable omnichannel growth with Looker

Building better customer relationships with a complete omnichannel marketing platform

indigitall, an AI-enhanced omni-channel marketing platform, needed a scalable, stable infrastructure to manage client communications, analytics, and rapid international growth. The company also had to maintain high service quality while meeting regional compliance requirements and keeping operations lean.

With Looker-connected data insights alongside Google Cloud tools, indigitall strengthened its platform by using Google Compute Engine, Cloud Functions, Cloud SQL, BigQuery, Dialogflow, and Google Workspace to power communications, analytics, and collaboration. The result was a more scalable and efficient operation, with about $300,000 saved annually in infrastructure costs, faster deployment cycles measured in hours, and improved stability, monitoring, and disaster recovery.

indigitall

Xavier Omella

Co-Founder