Case Study: Spoke achieves more efficient last-mile deliveries with Google Cloud Platform

Building a smarter AI-powered helpdesk ticketing solution

Spoke, a UK-based delivery software company, set out to solve the challenge of helping drivers and courier firms complete last-mile deliveries faster and more accurately. Its route-planning tools needed precise location data and an easy-to-use mapping experience, and Spoke chose Google Cloud Platform’s Google Maps Platform Mobility services to power that functionality.

Google Cloud Platform provided the rooftop-level mapping accuracy Spoke needed for route optimization and integrated smoothly into its route planner. The result was a more efficient delivery solution that helped Spoke reach users in more than 180 countries and support over a billion deliveries worldwide in 2024.

Spoke

Roopak Venkatakrishnan

Software Engineer