Case Study: Autonom8 achieves scalable, cost-effective customer journey automation with Google Cloud Platform

Autonom8 Helping businesses reduce operating costs and grow profit with Google Cloud

Autonom8, a low-code SaaS company headquartered in the United States and India, wanted a scalable way to digitize customer-facing workflows and improve customer journeys while meeting security, compliance, and data-residency needs. The company evaluated Google Cloud Platform, including Google Kubernetes Engine and Cloud Vision AI, to support its microservices-based platform and intelligent document processing.

Google Cloud Platform helped Autonom8 move to a managed, containerized architecture that improved scalability, reliability, and regional failover while keeping costs down. The results included up to 20% lower operating costs with GKE, up to 30% higher margins after switching from a home-grown OCR system to Vision AI, and the ability for one DevOps team member to support about 30 customers.

Autonom8

Ranjit Padmanabhan

Co-founder and Chief Technology Officer