Case Study: Fifth Manhattan achieves simplified, secure desktop management and rapid growth with Google Chrome

Payment Processing Company Fifth Manhattan Switches To Secure, Easy-To-Use Chromebox Desktops

Fifth Manhattan, a Dallas-based payment processor serving small and mid-sized businesses, needed to replace an aging fleet of desktops while maintaining strict PCI-level security and reducing time spent on IT support. The team wanted simple, web-first devices that were easy to deploy and could support remote work without increasing risk of data breaches.

They rolled out Chromeboxes and Chromebooks with Chrome device management and G Suite, using organizational policies to restrict apps, disable Incognito mode and block external drives. Deployment became fast and low‑maintenance, IT shifted focus to the company’s CRM, only one device issue occurred, remote work and loaner devices were enabled, and the business scaled from 35 to 100 employees in two years.

Fifth Manhattan

Adam Garrett

President