Case Study: Fresh Fish Tinwald achieves 1,251 customer sign-ups and boosts repeat visits with Goody

Small Town, Big Impact, Fresh Fish Tinwald

Fresh Fish Tinwald, a family-owned fish-and-chips shop in Tinwald, struggled with an underused paper stamp loyalty card that relied on customers remembering to bring it. Owner Laura Weaver turned to Goody’s online rewards software (the Goody Card) to capture customer details, track points, and deliver personalised offers.

Goody replaced the anonymous stamp system with an online database, email-driven weekly offers and birthday freebies, and simple scan-to-redeem tracking that staff can prompt at every sale. The result: 1,251 of Tinwald’s 3,075 residents (more than a third) have signed up, the business records 8,641 returning customers, and Goody has given Fresh Fish Tinwald instant communication, measurable customer insights, and a clear boost in loyalty.

Fresh Fish Tinwald

Laura Weaver

Fresh Fish Tinwald