Case Study: Toast cuts interview scheduling time by 50% with GoodTime

Toast slashes interview scheduling time by 50% with GoodTime

Toast, a technology company based in Boston, faced significant challenges in managing its global interview scheduling process. Rapid expansion and manual coordination led to logistical friction, slowing down hiring velocity and threatening the candidate experience. To address this, Toast partnered with GoodTime to find a more efficient and scalable solution.

By implementing GoodTime's AI-driven automation, including its AI agent Cori, Toast overhauled its scheduling process. The solution integrated deeply with their existing systems and provided greater visibility and flexibility. As a result, GoodTime helped Toast achieve a 50% faster interview scheduling time, 55% fewer cancellations, and a 139% growth in their interviewer pool, allowing them to scale hiring without sacrificing their hospitality-driven values.

Toast