Case Study: Zoom scales recruiting operations and interview scheduling with GoodTime

How Zoom scaled interviews 450% in 15 global offices using GoodTime

Zoom used GoodTime’s Hire product to manage a surge in recruiting demand during the pandemic. As the company rapidly doubled its employee count, its recruitment team grew from handling 2,000 interviews per quarter to 11,000, creating backlogs that caused candidates to drop out and left hiring managers frustrated.

With GoodTime, Zoom automated interview scheduling so candidates could self-schedule and calendars synced automatically. The result was 450% more interviews scheduled, support for 11,000 interviews per quarter across 15 global offices, and a 150% increase in head count, while Zoom also reported faster turnaround and a better candidate experience.

Zoom

Kristen Vance

Technical Recruiting Coordinator