Case Study: Notino modernizes beauty salon booking and management with GoodRequest

Notino serves 25K+ app downloads with GoodRequest

Notino, a major European online retailer of perfumes and cosmetics, faced the challenge of expanding its product offering by creating a new B2B channel for small and medium beauty service providers. The ambitious project, developed with vendor GoodRequest, required designing and building a complex ecosystem of applications under a tight deadline, which included coordinating design, backend, frontend, and mobile development for multiple platforms.

GoodRequest designed and developed the Notino Partner B2B mobile app and a robust web admin interface, later also taking over the design of a new service module within Notino's existing B2C app. The solution streamlined operations for beauty salons and integrated a new online booking system. The results were highly successful, with the B2B app achieving a 4.8/5 rating, 25,000 downloads, 3,000 active daily users, and a 99.9% cash-free rate, ultimately strengthening Notino's market leadership.

Notino