Case Study: Elv.ai achieves faster, more accurate content moderation with GoodRequest AI solutions

Elv.ai boosts moderation accuracy 99% with GoodRequest

elv.ai, a technology startup providing content moderation for media houses and digital agencies, faced an unsustainable challenge manually moderating over 50,000 daily comments filled with misinformation and hate. Their previous tool had a cluttered interface that slowed moderators down, making it difficult to manage the increasing volume. They partnered with vendor GoodRequest to develop an AI-powered solution to automate and improve this process.

GoodRequest implemented a clean, minimalist user interface with a focus mode and developed a multilingual AI model to filter comments. This solution, integrated with human oversight, allowed moderators to process over 1,200 comments per hour, a 3x increase in speed, with 99% accuracy. The new AWS infrastructure also cut operational costs by 30% while drastically improving system performance. GoodRequest's technical expertise successfully created a scalable and efficient moderation system for elv.ai.

Elv.ai