Case Study: The Property Shop saves time and streamlines lettings with Goodlord

The Property Shop returns to Goodlord in 3-4 months after hidden costs emerged

The Property Shop, an independent estate and letting agency, switched from Goodlord to a competitor in search of cost savings. This decision, however, introduced significant unforeseen operational challenges as they lost the automated efficiencies provided by Goodlord's platform, which increased their administrative burden and impacted their team's productivity.

Upon returning to Goodlord, the agency's manual processes were automated again, saving the business valuable time. The solution helped The Property Shop stay compliant and manage its largest cost center—administration. The vendor's integrated platform proved so effective that the customer also moved a sister agency onto Goodlord, with the CEO stating he hasn't found anything better.

The Property Shop