Case Study: Settio Property Experience reduces tenancy churn and boosts long-term revenue with Goodlord

Settio Property Experience - Customer Case Study

Settio Property Experience, a Manchester-based agency serving overseas property investors, needed a better way to deliver a hands-off, end-to-end rental service while keeping costs predictable. Their challenge was to reduce void periods and other tenancy-change costs, while giving landlords a fully managed experience that encouraged long-term, reliable tenants.

Goodlord supported this approach by helping enable a streamlined tenancy journey and a stronger tenant experience, which Settio used to make staying longer more attractive. By aligning its fees so Settio was incentivised to keep tenants in place, the agency aimed to reduce voids, save time, and protect revenue; while the case study doesn’t give a specific numerical uplift, Settio says this model helps them focus on retaining tenants “forever” and makes their all-inclusive service more valuable to landlords.

Settio Property Experience

Samuel Fitz-Hugh

Settio Property Experience