Case Study: Propfinity saves time and boosts efficiency with Goodlord

Propfinity saves 2–3 hours a day with Goodlord

Propfinity, a tech-based lettings agency, launched after the pandemic with the goal of moving away from the industry's reliance on paperwork. Director David Phillips recognized that using multiple platforms for tasks like referencing and utility switching was inefficient. To overcome this challenge and provide a better customer experience, Propfinity turned to the vendor Goodlord and its pre-tenancy platform from the very first day of operations.

By implementing Goodlord's all-in-one solution, which includes its lettings accounts and rent collection service, Propfinity streamlined its entire process. The vendor's platform saved the agency two to three hours per day by automating tasks like sending offer letters and paying landlords. This efficiency not only improved work-life balance but also freed up time to generate more business and build stronger client relationships, fully realizing Propfinity's tech-based approach.

Propfinity