Case Study: Pocock & Shaw saves time and stays compliant with Goodlord

Pocock & Shaw saves 1 hour per let with Goodlord

Pocock & Shaw, a letting agency, faced a challenge during the pandemic lockdown when their existing third-party referencing service could not support a remote process. With restrictions on face-to-face contact and a small, furloughed team, their manual process involving numerous touchpoints became a significant limitation. They needed a more comprehensive solution and turned to the vendor Goodlord for its RentTech platform.

Goodlord's solution provided an all-in-one platform that handled online signing and tenancy agreements, going beyond simple referencing. This implementation saved the agency approximately one hour per let, took pressure off their small team, and ensured compliance with current legislation. The flexibility of Goodlord's product also allowed Pocock & Shaw to offer added-value services like rent protection to landlords, creating new revenue streams while significantly increasing efficiency.

Pocock & Shaw