Case Study: McFarlane Sales & Lettings saves time and stays compliant with Goodlord

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Preview of the McFarlane Sales & Lettings Case Study

McFarlane Sales & Lettings saves 40-60 hours a month with Goodlord

McFarlane Sales & Lettings, a letting agency managing over 1,200 properties, wanted to reduce manual administrative work and ensure compliance as they scaled their operations. To address this challenge, they implemented the Complete Tenancy Management platform from vendor Goodlord.

The solution from Goodlord integrated with the agency's existing CRM to streamline their entire tenancy process, including referencing, contracts, and compliance checks. This resulted in significant time savings of one to two hours per tenancy and eliminated the need for one new administrative hire. Furthermore, Goodlord's integrated Rent Protection insurance provided a stronger service proposition for landlords, safeguarding their income and covering legal fees. The agency also consolidated from four or five suppliers down to a single system with Goodlord.


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