Case Study: Zest Sales and Lettings streamlines tenancy processes with Goodlord

How Zest Sales & Lettings Stays At The "Forefront Of The Property Industry"

Zest Sales and Lettings, a Bath-based agency, wanted technology that matched its strong customer-service focus and could help support staff with faster, more efficient lettings processes. To do that, the team used Goodlord’s lettings platform, including tenant referencing and contract signing, alongside related tenant services.

With Goodlord, Zest Sales and Lettings streamlined student tenancy workflows, improved efficiency, and aligned its operations with its service-led values. The agency said it had never completed referencing and contract signing so quickly, and this was the first year in its 12-year history that student tenancy agreements were signed before the end of November. Goodlord also helped automate around 101 compliant documents sent to tenants each month and supported a minimum tenancy completion time of 4 days.

Zest Sales and Lettings

Beth Perry

Operations Director