Case Study: White & Sons saves time and reduces admin with Goodlord

How White & Sons found a tech solution that's a "complete lifesaver"

White & Sons, the independent estate and letting agent with branches across the South East, needed a faster way to handle tenancy administration, referencing, and document signing without juggling multiple logins or manual paperwork. They turned to Goodlord and its tenant referencing, e-signing, and tenant services products to streamline their lettings workflow and reduce stress for the team.

With Goodlord, White & Sons automated key parts of the tenancy process, from generating agreements to collecting signatures and tracking progress in one dashboard. The results were significant: Sarah Wycherley said the team saves around 11 hours per week per person, and the e-signing process alone saves at least two hours per let, while also improving visibility, reducing branch visits for tenants, and creating new revenue through rent protection, utilities, and contents insurance.

White & Sons

Sarah Wycherley

Senior Lettings Administrator