Case Study: Normie & Co revolutionises lettings processes with Goodlord

How Normie & Co "Revolutionised" Its Processes

Normie & Co, a Manchester sales and lettings agency, wanted a more efficient way to handle tenancy administration, compliance, and tenant services without adding headcount. They used Goodlord’s core platform from 2016, alongside products such as tenant referencing, insurance, and utility switching to support their lettings workflow.

By implementing Goodlord, Normie & Co automated key processes like drawing up tenant agreements, checking payments, and referencing tenants, which helped them stay compliant, save time, and avoid hiring more people. The platform also opened up new revenue streams through add-on products for tenants and landlords, with the case study highlighting a minimum tenancy completion time of 4 days and 36 compliant documents sent automatically to tenants per month.

Normie & Co

Joshua Gertler

Normie & Co