Case Study: Nock Deighton achieves faster, more streamlined tenancy processes with Goodlord

How Nock Deighton Found An Integration To Make Processes "Very Fast Moving And Very Swift"

Nock Deighton, a fast-moving letting agency operating across the West Midlands, wanted to keep improving its customer experience and stay ahead of the competition. In 2020, it chose Goodlord, using the platform alongside its Reapit CRM integration to streamline its lettings processes and reduce repetitive admin.

With Goodlord, Nock Deighton was able to avoid re-entering information, automate tenancy documentation, and speed up its workflow from referencing through to move-in. The result was a much faster, smoother process, with tenancies completing in as little as 1 day and 86 compliant documents sent automatically to tenants each month through Goodlord.

Nock Deighton

Dawn Clarke

Lettings Director