Case Study: Kallars boosts tenant experience and compliance with Goodlord

How Kallars Maximised Its Returns By "Breaking Every System Down" To Improve

Kallars Property Agents, a South East London lettings agency operating across London, was looking for a way to meet rising tenant expectations, keep up with changing rules and regulations, and improve efficiency. They chose Goodlord to modernise parts of the lettings process, including tenant referencing and tenant services, as they aimed to move away from manual, outdated ways of working.

With Goodlord, Kallars streamlined referencing, automated compliance documents, and added services such as rent protection, utility switching, and tenant insurance. The results included a tenancy completion time of just 2 days, 156 compliant documents automatically sent to tenants each month, and the equivalent of 1.5 admin hires saved. Kallars said Goodlord was “probably the best decision” they had made in three years.

Kallars

Thomas Izod

Kallars