Case Study: Homes Partnership throws off paperwork and frees up time with Goodlord

How Homes Partnership Threw Off The “shackles” Of Paperwork

Homes Partnership, a Crawley-based estate agency operating across the South East, wanted to reduce the heavy admin burden and paperwork that came with lettings so it could spend more time building relationships with customers and growing the business. By joining Goodlord in 2019, the team aimed to move away from time-consuming manual processes and improve the experience for landlords and tenants.

Goodlord provided Homes Partnership with tenant referencing, tenant services, Rent Protection & Legal Expenses Insurance, utility switching, and tenants contents & liability insurance. The result was a more streamlined lettings process that saved an average of 8 hours per let, helped complete tenancies in as little as 5 days, and automated 83 compliant documents sent each month, while also creating new revenue opportunities and boosting customer experience.

Homes Partnership

Adam Charlton

Director