Case Study: Elevation Lettings streamlines tenant referencing with Goodlord

How Elevation Lettings found a "much more streamlined" referencing process

Elevation Lettings, an independent estate agency group operating across Bedford, Cambridge, and Milton Keynes, needed a better way to manage tenancy referencing and reduce the duplication caused by manual processes and multiple systems. By 2019, the team had already gone paperless, but they still needed a more streamlined digital solution to support their lettings workflow and improve efficiency.

Goodlord provided a single, user-friendly system for tenant referencing and related lettings tasks, helping Elevation Lettings simplify the process for both staff and tenants. The result was a more streamlined referencing journey, around 15 hours saved per week, one admin hire avoided, and an estimated 25% increase in tenancies possible, while also improving customer experience and reducing supplier complexity.

Elevation Lettings

Mark Gray

Director