Case Study: David Conway saves time and streamlines rent collection with Goodlord

How David Conway found a "really effective" way to collect rent

David Conway, a London-based letting agency, wanted a more efficient way to collect rent, reduce manual admin, and improve visibility over payments while keeping compliance under control. By adopting Goodlord’s Rent Collection and Rent Protection products, the agency aimed to save time and offer a smoother service to landlords and tenants.

Goodlord implemented an automated rent collection process with reminders, real-time visibility, and fast remittance reporting, alongside online renewals and integrated referencing and protection services. The result was around 8 hours saved per week, renewals cut from about 30 minutes to 2 minutes each, and tenancy completion reduced to as little as 1 day, while David Conway also protected rent on 70% of properties.

David Conway

James Conway

Director