Case Study: County Lettings keeps tenants moving during lockdown with Goodlord

How County Lettings Found A Solution To Keep Tenants Moving During Lockdown

County Lettings, a long-established Hertford lettings agency with more than 30 years of experience, was still relying on paper-based, face-to-face tenancy processes. When lockdown arrived, they needed a way to keep tenants moving and complete tenancies remotely, so they turned to Goodlord’s digital pre-tenancy platform.

With Goodlord, County Lettings digitised referencing, tenancy sign-up, and compliant document handling, allowing move-ins to continue during lockdown without office visits. The agency reported saving an average of 3 hours per let, achieving tenancy completion in as little as 5 days, and automatically sending 36 compliant documents per month, while also improving customer experience and reducing admin.

County Lettings

Beverley Myott

Director