Case Study: MRKT Property Experts achieves compliant, efficient lettings with Goodlord

How Christopher Shaw can "do more with smarter tools"

Christopher Shaw is a letting agency customer of Goodlord looking to strengthen its digital-first lettings process while reducing compliance risk and admin pressure. By moving tenancy paperwork, referencing, and contract handling online, the business wanted a “safety-net” for compliance and a smoother move-in experience for tenants.

Goodlord provided an all-in-one platform for compliance, contracts, referencing, and tenant services, helping Christopher Shaw operate more efficiently and stay organised as it grew. The agency said it had processed over 1,000 tenancies on the platform, saved an average of 4–5 hours per let, completed tenancies in as little as 2 days, and automated 286 compliant documents per month, while also making remote working and contact-free move-ins much easier.

Christopher Shaw

Matt Dilkes

Lettings Director