Case Study: Bonners & Babingtons streamlines pre-tenancy processes with Goodlord

How Bonners & Babingtons Has "Everything Under One Digital Umbrella"

Bonners & Babingtons, a Buckinghamshire and Oxfordshire estate and letting agency, wanted to bring its pre-tenancy process under one digital roof. Introduced to Goodlord by lettings manager Robbie Hearn, the agency was looking for a more streamlined and secure way to handle referencing, ID checks, offer letters, and tenancy agreements.

Using Goodlord, Bonners & Babingtons centralized documentation and pre-tenancy workflows in one place, reducing supplier sprawl and creating a smoother process for staff and tenants. The agency says Goodlord saves around 3–4 hours per let, while also supporting tenant services, rent protection, utility switching, and contents insurance offerings.

Bonners & Babingtons

Robbie Hearn

Lettings Manager